The Captiva enterprise capture platform has been the industry leader in scanning and imaging systems for the last decade. The latest versions provide unparalleled scalability, ease of maintenance and management, and most importantly ease of use and deployment. Unfortunately, as old versions are no longer supported and to maintain EMC support, upgrades to current versions must be performed.
Clients engaging Beach Street's Captiva Upgrade Services realize the following benefits:
- Realization of value from enhanced features and operational scalability
- Mitigation of risk in performing a major version upgrade
- Minimization of downtime for the production environment
- Beach Street's experience and practice knowledge gives our clients domain expertise over the entire Captiva product suite as well as its integration with underlying Content Management Systems
Beach Street thinks strategically and acts tactically to provide rapid solutions to real business challenges. With our proven approach and experience working with many of our clients, we minimize the time to value involved in the implementation of a Captiva Upgrade.
To learn how we have successfully partnered with our clients in the capture management arena and how we can help your company, contact us.
When considering an upgrade with Captiva, companies face the following challenges:
- Staff may not have experience with performing a major upgrade to the Captiva platform which could introduce unnecessary risk
- As part of an upgrade, clients may be missing opportunities to enhance capability and simplify operations without current platform knowledge
- Upgrades need to be executed carefully to ensure that there is no downtime in the production environment
- The underlying hardware and software environment must be assessed
Beach Street removes the risk from the upgrade process and rapidly provides an upgraded Captiva environment.
The Streetwise™ approach for Captiva Upgrade contains the following high-level steps:
- Review current hardware and software environment to determine whether modifications are required
- Review any customizations and determine whether they need to be ported to the upgraded environment
- Provide a comprehensive Upgrade Plan
- Support Testing of the upgraded environment and update customizations as required
- Author Upgrade Procedures
- Dry run the upgrade on the Development environment
- Execute the upgrade in production
- Provide post upgrade support and knowledge transfer
For examples of how our clients have benefited from working with Beach Street's Captiva Upgrade Services team, we hope you'll read through some of our case studies below: