Beach Street’s Case Management Solution helps from case assembly to resolution approvals to execution of the entire content of the case and finally to records retention if required. The Case Management Solution supports user communities and content sourced inside or outside of your firewall supporting a diversity of statuses and process steps to help avoid the challenges of:
- Relating disparate types of content from multiple departments or groups
- Manually intensive paper and disparate electronic file processes
- Management control over and awareness of case statuses
- Increased costs for compliance to legal and regulatory discovery
- Scalability issues of legacy systems and processes
Automation helps streamline key processes across a given Case lifecycle, including compilation, actions, disposition and record retention.
Cases are critical components of your Governance, Regulatory or Compliance requirements. By electronically organizing your processes into case structure, your confidence in compliance can be greatly increased.
Case-based business processes can be rapidly developed and deployed as well as modified to help save with development costs and to quickly help capitalize on opportunities.
Case Management greatly reduces the costs associated with handling cases and with case resolution.
Dashboarding of case processes can help in surfacing issues, arrangement and management of staff, and in strategic decision making.
Business environments today generate and leverage disparate content artifacts (documents, emails, images, calendar events, etc.) that logically need to be associated and managed as a single entity, typically called a "Case".
Our Case Management solution leverages the EMC Documentum xCP Platform utilizing the Business Process Management (BPM) and Business Activity Monitor (BAM) for real-time reporting as well as appropriate user application interfaces including Webtop and TaskSpace to share documents and folders, track deliverables and workflow for approval. Many clients with paper-based processes have also found it very beneficial to include the EMC Captiva capture system for scanned images which can be seamlessly incorporated into this solution.
The Beach Street Case Management Solution takes our clients needs into account adding industry-specific functionality to augment ongoing efforts related to business process and compliance. This helps surface and remove common obstacles that increase risk and cost associated with deploying case-related systems. Having implemented this solution for several of our clients, we bring a unique perspective on the needs of lines of business and departments where case management is critical.
A typical Solution deploys in 3 months with ROI recognized within a calendar year.
Since the early 2000s, Beach Street has helped several clients transform the way they use technology to drive business performance. Contact us to learn how we have successfully partnered with our clients in the enterprise content management arena and how we can help your company.
To see how Beach Street's Case Management Solution has benefited clients, check out these case studies: